Heart Stone Solitaire Necklace

Silk Care Guide

To maintain the beauty and longevity of your silk, dry cleaning is recommended. If washing at home, use cold water with a mild detergent and avoid soaking. Always air dry in the shade to prevent fading, and never wring the fabric. For wrinkles, use a steam iron or press on a low-heat setting inside out. Store silk garments in breathable fabric bags, avoiding plastic covers to preserve their texture. In case of stains, blot gently instead of rubbing, and seek professional care for tough stains. With proper care, your Soule Silk pieces will stay elegant for years to come.

Thank you for choosing Soule Silk!

We process orders within 1-2 business days before shipping. Domestic and international orders typically take 15-20 days for delivery, with tracking details provided via email. We partner with reliable courier services to ensure secure shipping, though customs or unforeseen delays may occur. Shipping charges are calculated at checkout based on weight, size, and destination. Multiple items may be shipped separately, with separate tracking details. Our shipping policy may change, so please check our website or contact customer support for updates. For any queries, we’re here to help!

Items eligible for return or exchange must be unused, unwashed, and undamaged, with original labels and packaging intact. Returns may be refused if packaging is missing. We do not accept returns based on color, choice, or handiwork. If you receive a damaged item, please notify us within 5 working days of receipt.