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Shipping policy

Thank you for choosing Soulesilk for your clothing needs! Below is our shipping policy:

  1. Domestic Shipping (Within India):

    • Orders shipped within India will be delivered minimum of 15 days to maximum of 20 days from the date of purchase.

    • We partner with reliable courier services to ensure prompt and secure delivery.

    • Once your order has been shipped, you will receive a tracking number via email to track the status of your package.

    • In case of any delays or unforeseen circumstances, we will promptly notify you via email or phone.

  2. International Shipping:

    • For international orders, we strive to deliver your package within minimum of 15 days to maximum of 20 from the date of purchase.

    • International shipping is carried out through trusted courier services or postal services.

    • You will receive a tracking number via email to monitor the progress of your shipment.

    • Customs procedures and regulations may cause delays, which are beyond our control. We appreciate your patience in such cases.

  3. Order Processing Time:

    • After you place an order, it will be processed within 1-2 business days before being shipped.

    • Please allow for this processing time before the estimated shipping time begins.

  4. Shipping Charges:

    • Shipping charges for domestic and international orders will be calculated during the checkout process based on the weight, size, and destination of your package.

  5. Order Tracking:

    • Once your order has been shipped, you will receive an email notification with a tracking number.

    • You can use this tracking number to monitor the progress of your shipment on the courier service's website.

  6. Multiple Items:

    • If you order multiple items, they may be shipped separately depending on availability and warehouse location. In such cases, you will receive separate tracking numbers for each shipment.

Please note that the shipping policy mentioned above is subject to change. We recommend checking our website or contacting our customer support for the most up-to-date information regarding shipping timelines, charges, and any other related queries.

If you have any further questions or need assistance with your order, feel free to reach out to our customer support team. We're here to help!